Privacy Policy

Introduction

ApexGlider d.o.o. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website apexglider.top and use our cash flow management services.

Data Controller Information

The data controller for your personal information is ApexGlider d.o.o., a company registered in Slovenia with registration number 3497562138, VAT number SI34632548, and registered address at Čopova ulica 80, 2085 Maribor, Slovenia.

Data We Collect

We collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, postal address, and company details when you contact us or use our services.
• Financial Information: Business financial data, cash flow information, and related business metrics when you engage our services.
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data.
• Communication Records: Records of correspondence, meeting notes, and consultation details.
• Technical Data: Device information, operating system, and internet connection details.

How We Use Your Information

We process your personal data for the following purposes and legal bases:

• Service Provision: To provide cash flow management services, consultations, and support (legal basis: contract performance and legitimate interests).
• Communication: To respond to enquiries, send service updates, and maintain client relationships (legal basis: contract performance and legitimate interests).
• Business Operations: To manage our business, maintain records, and ensure service quality (legal basis: legitimate interests).
• Legal Compliance: To comply with legal obligations, including tax and regulatory requirements (legal basis: legal obligation).
• Marketing: To send relevant business information and service updates with your consent (legal basis: consent).
• Website Analytics: To improve our website and user experience through analytics (legal basis: legitimate interests).

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who assist with our business operations, such as IT services, analytics providers, and professional advisors.
• Legal Authorities: When required by law, regulation, or legal process.
• Business Partners: With your consent, we may share information with trusted partners who provide complementary services.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Client financial data is typically retained for 7 years following the end of our business relationship to comply with legal and regulatory requirements. Website usage data is generally retained for 26 months.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Access: Request access to your personal data and information about how we process it.
• Rectification: Request correction of inaccurate or incomplete personal data.
• Erasure: Request deletion of your personal data in certain circumstances.
• Restriction: Request restriction of processing in certain circumstances.
• Portability: Request transfer of your data to another controller in a structured, commonly used format.
• Objection: Object to processing based on legitimate interests or for direct marketing purposes.
• Withdraw Consent: Withdraw consent for processing based on consent at any time.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Slovenian Information Commissioner (Informacijski pooblaščenec) if you believe we have not handled your personal data in accordance with applicable law.